They were great!! Great people, great service and work at a great work. I’m so happy I went here.
From the very start, Tony, along with the entire staff at Route 83 Auto Center were very personable and provided great service. They guided me through a couple of car options until I decided on my blue Honda Civic.. to which I have fallen in love with! The car was ready 3 days earlier than they said and looked beautiful. Tony has a wonderful style and I never felt pressured to make an offer. I highly recommend Route 83 Auto and look forward to working with them again in the future!! Thank you!!
Taking your car to a shop can be an unpleasant experience due to so many unknowns. I have to say that Route 83 was far from that typical auto repair experience so many of us fear. They were extremely professional, fast and communicated well. In addition, their prices were reasonable. The best part is that Route 83 believed part of the issue with the car was still covered under our power train warranty. Route 83 called the dealer for us, explained the situation and then drove the car to the dealer so my wife didn't have to take the three kids out and I didn't have to miss work...that is service that you don't find often these days in any industry. Hopefully it's a while before we need a mechanic, but when we do, Route 83 will be our choice!
Brought my car in to have tires balanced and installed on rims. Very friendly people and a reasonable cost. Had to return a few days later because of a problem with the wheel balancing. They corrected the issue, replaced two faulty TPMS gauges, and did an oil change. Again, very reasonable cost & friendly service. However, there were 45 miles put on my car between time I dropped it off and when I picked it up. While I appreciate a thorough road test, 45 miles seems excessive. I called to better understand the reasoning, but was told that that was just what it took. Not sure I believe that a one hour test drive for a few weights on a rim is reasonable. I don't think I'll be back.
Tony was the best. He sold us Saturn ion and a Ford ranger they are both awesome running cars. It was a good deal to. HIGHLY RECOMMEND
Route 83 Auto Center Inc is a US Car Dealer based in Ellington, Connecticut. Route 83 Auto Center Inc is located at 133 West Rd, Ellington, CT 06029, USA.
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